Frequently asked questions

When will my trailer be ready?
Futura Trailers aim to supply an in-stock trailer of your chosen configuration within close proximity to your location in the shortest amount of time possible. This is typically within 2-6 weeks, though in rare circumstances may be a little longer than this. Please enquire with us directly if the delivery time of your trailer is particularly important. 

Ramp Trailers are scheduled for delivery in Q4 2023.

Where can I receive my trailer?
We have collection points across Australia. Should your location be further from a collection point than you wish to travel, delivery of the trailer can be arranged for an additional fee.

Why am I paying only a deposit?
Payment of a deposit secures your order for a Futura Trailer or accessory. Due to high demand for our trailers, we recommend placing your order as early as possible.

When is full payment required?
You will be invoiced in full prior to receiving your trailer.

Can I order accessories later on?
Absolutely. Futura Trailers Premium Accessories can be ordered through your local dealer or by contacting us at any point in the future. However, if you want these pre-installed, we recommend they are ordered at the same time as the trailer.

Are trailers covered by a warranty?
Yes. We offer a two-year limited warranty on our trailers.

Are Futura Trailers road legal in Australia?
Yes!

Are Futura Trailers electric?
The motor that lowers and raises the deck is powered by an onboard 12-volt battery.

How do I charge the electric motor battery?
The battery is charged via connection to the tow vehicle and the solar panel charger while in use. Also included with the trailer is a 110-volt plug-in adaptor.

Do you offer financing?
Futura Trailers does not offer financing at this time, however our dealers may offer this. Contact us if this is a requirement.

Are spare parts available?
We supply a range of spare parts for our trailers. Parts can be ordered through a Futura dealer or by contacting our sales team.